What: Workshop on international business etiquette and fine dining by Sabira Merchant.
Date: May 21, 2009
Venue: Mayfair Banquets, 254-C, Dr Annie Besant Road, Worli, Mumbai-400 030
Workshop Timings: 10 am - 4 pm
Overview
Globalisation has unified the world into a single society. In today's competitive global economy, International Business Etiquette and Fine dining skills, play a paramount role in your business endeavour. Knowledge of International business etiquette and Fine dining skills enhance professionalism and portrays your company's global image. This workshop focuses on sharpening your business etiquette and dining skills from experts in the field.
Who should attend?
Individuals, who require to effectively, communicate with people in diverse business environments anywhere in the world. Employees of your organisation who have to represent your company's professional image in the domestic and international market.
Key Objectives:
1. International Business Etiquette:
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Introductions and Exchanging Business Cards
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Handshakes: make a powerful first impression
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Eye Contact: send powerful positive signals
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Body Language and Gestures: discover country specific greetings
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Professional Business Dress and Decorum: Suited for Success
2. Fine Dining Etiquette:
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Formal Dinners: French classical menu
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Handling different kinds of Food: Indian, Continental, and Oriental.
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Crockery and Cutlery: Cover setup and usage.
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Napkin Etiquette
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Dining Etiquette: Dos and don'ts
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Art of Small Talk: Striking Conversations, Taboo Topics, Pitch and tone of voice.
3. Communication:
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Techno Etiquette (Speaker Phones, Voice Mail, Hand Phone)
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Verbal and non-verbal communication
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Barriers to Effective Communications
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Importance of Listening Skills
4. International Protocols:
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Forms of Address: Hierarchy
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Gender Dynamics
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Door, Elevator, Workplace & Social Networking and Mingling: Tips & Tricks to attract social friendship and develop business relations
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Premeeting strategy and Preparation: Culture Demographics
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Gifting: Acceptable & Unacceptable gifts, Protocols & Status, Receiving & Reciprocating
Methodology
The workshop is highly interactive and includes classroom sessions, formal lunch, group discussions.
Registration Fee
Registration fee is Rs. 8,273/- per participant, which includes lunch and tea. Kindly register by sending an email to us at info@ifa.ind.in with name of participant, company, contact details and courier the cheques drawn in favour of "Kaizer" payable at Mumbai.
Visit our website www.ifa.ind.in.
About Sabira Mechant
Sabira Merchant is responsible for training Femina Miss Indias for the local as well as international competitions. She regularly contributes to The Times of India, Mid Day, and Femina. She lectures at SNDT University and also to corporate and business houses.
Contact:
E 603, Crystal Plaza,
Andheri Link Rd, Opp Infinity Mall,
Andheri (W), Mumbai - 400053.
Mobile: 9221501421, 9820060241
IFA reserves the right to postpone any programme due to insufficient number of enrolments.
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